Guest Services & Concierge - Front Desk

Bentwater Yacht and Country Club; Texas; On-site; USD 19,000 - 28,000; Full time

Job summary

Bentwater Yacht & Country Club in Texas is seeking a friendly Front Desk Associate to deliver attentive service to members and guests. You will handle calls, reservations, check-ins, and general club communications to ensure a seamless experience.

Responsibilities include guest relations, daily mail and statements processing, and coordinating with various departments. The role offers a dynamic, member-facing environment at a private golf and yacht club.

Responsibilities

• Answer telephones and route calls to appropriate departments.
• Receive and deliver messages for members, guests and other employees.
• Confirm reservations for Villas, Bridge & Canasta, Special Events, Country Club Dining and Yacht Club Dining.
• Check guests in and out of Villas.
• Post and mail all outgoing mail for both club and member.
• Dispatch maintenance, housekeeping and other departments to areas as needed.
• Provide information on activities and special events to members and guests.
• Other duties as assigned by the Clubhouse Manager and Front Desk Supervisor.

Job description

Bentwater Yacht & Country Club in Texas is seeking a friendly Front Desk Associate to deliver attentive service to members and guests. You will handle calls, reservations, check-ins, and general club communications to ensure a seamless experience.

Responsibilities include guest relations, daily mail and statements processing, and coordinating with various departments. The role offers a dynamic, member-facing environment at a private golf and yacht club.