Guest Services Concierge - Flexible Shifts & Perks

The Cypress of Charlotte; Charlotte (NC); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Employee assistance program

Flexible work schedule

Discounted bus tickets

Employee discount program

Employee appreciation bonuses

Free employee parking

Daily Pay

Job summary

The Cypress of Charlotte in Charlotte, NC seeks a Concierge to warmly meet and greet residents, guests, and vendors each day. As the first face visitors see, you will provide professional hospitality and respond to inquiries with a service mindset.

This PRN position requires working one weekend shift per month, with standard shifts Monday–Saturday and Sunday options. Pay ranges from $16.00 to $17.00 per hour, based on experience, with benefits like flexible scheduling, daily pay options, and

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
• Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Director of Administrative Services with projects/assignments.

Skills

Telephone communication skills

Microsoft Office Suite

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The Cypress of Charlotte in Charlotte, NC seeks a Concierge to warmly meet and greet residents, guests, and vendors each day. As the first face visitors see, you will provide professional hospitality and respond to inquiries with a service mindset.

This PRN position requires working one weekend shift per month, with standard shifts Monday–Saturday and Sunday options. Pay ranges from $16.00 to $17.00 per hour, based on experience, with benefits like flexible scheduling, daily pay options, and