Guest Services Concierge

benchmark; Jacksonville (FL); In loco; USD 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full benefit plans

401k with company match

Lucrative bonus programs

Descrizione del lavoro

Pyramid Global Hospitality is seeking a Guest Services Agent at the Doubletree by Hilton Jacksonville Airport. You will welcome guests, assist with luggage, and guide them to their rooms while sharing knowledge about hotel amenities and the local area.

Join a team focused on exceptional service, memorable experiences, and a welcoming atmosphere for guests from around the world. This on-site role supports a world-class property with strong guest relations goals.

Competenze

• Excellent customer service and communication skills.
• Engaging, friendly personality suitable for a diverse guest base.
• Ability to provide accurate information about the hotel and local area.

Mansioni

• Greet guests warmly and create a memorable first impression.
• Assist guests with luggage and direct them to their rooms.
• Provide knowledge about hotel amenities and local attractions.
• Coordinate with front desk and other staff to ensure smooth check-in.
• Maintain a clean, organized lobby and assist with special guest requests.

Conoscenze

Customer service

Communication

Guest relations

Descrizione del lavoro

Pyramid Global Hospitality is seeking a Guest Services Agent at the Doubletree by Hilton Jacksonville Airport. You will welcome guests, assist with luggage, and guide them to their rooms while sharing knowledge about hotel amenities and the local area.

Join a team focused on exceptional service, memorable experiences, and a welcoming atmosphere for guests from around the world. This on-site role supports a world-class property with strong guest relations goals.