Guest Services Cashier — Fast-Paced Casino & Dining

Hollywood Casino Gulf Coast; Bay St. Louis (MS); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

day-one medical coverage

401(k) matching

annual performance bonus

Paid time off

Job summary

Hollywood Casino Gulf Coast is seeking a Food & Beverage team member to deliver outstanding guest service in a fast-paced casino environment. You will operate the cash register, assist guests with inquiries, and help maintain clean, welcoming outlets across the floor.

You must be able to stand for long shifts, follow safety procedures, and work weekends, nights, and holidays as needed. The role emphasizes customer service excellence and teamwork in a dynamic entertainment setting.

Qualifications

• High School diploma or equivalent; or 1–3 months related experience or training.
• Experience in food handling and cashier work preferred.
• Ability to read and interpret safety rules and operating instructions.
• Must be able to stand for a full shift and lift up to 50 pounds.
• Weekend, night, and holiday availability.
• Excellent communication skills (verbal and written).

Responsibilities

• Operate cash register and account for all monies, coupons, and receipts.
• Restock inventory using front line checklist and manage coupons.
• Track and assign seats per established procedures.
• Maintain cleanliness and sanitary conditions; perform general maintenance tasks.
• Provide superior customer service and serve as ambassador for F&B outlets.
• Report issues to Management and ensure regulatory compliance.

Skills

Customer service

Cash handling

Communication skills

Physical stamina

Education

High School diploma or equivalent

Tools

Cash register

Job description

Hollywood Casino Gulf Coast is seeking a Food & Beverage team member to deliver outstanding guest service in a fast-paced casino environment. You will operate the cash register, assist guests with inquiries, and help maintain clean, welcoming outlets across the floor.

You must be able to stand for long shifts, follow safety procedures, and work weekends, nights, and holidays as needed. The role emphasizes customer service excellence and teamwork in a dynamic entertainment setting.