Guest Services Cashier: Fast, Friendly & Accurate

Seminole Hard Rock; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Seminole Hard Rock in Cincinnati, Ohio is seeking a friendly Cashier to handle restaurant transactions accurately and provide prompt, courteous service to guests. The role requires knowledge of menu items, allergen awareness, and POS cash handling procedures.

You will maintain a clean, organized cashier stand and collaborate with team members to deliver Amplified Service. Experience in a fast-paced service environment is preferred; training on property facilities, hours, and events will be

Qualifications

• Previous work experience in service for at least 1 year.

Responsibilities

• Process guest transactions, including sales, payment processing, and making change, according to POS and cash handling procedures.
• Answer restaurant phone. Take phone orders, as needed.
• Maintain positive and professional communication with all staff.
• Promote property outlets to guests.
• Resolve guest complaints using property procedures.
• Create a positive environment in which all employees have the ability to maximize their potential.
• Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.

Skills

Customer service

Cash handling

POS systems

Communication

Tools

POS system

Job description

Seminole Hard Rock in Cincinnati, Ohio is seeking a friendly Cashier to handle restaurant transactions accurately and provide prompt, courteous service to guests. The role requires knowledge of menu items, allergen awareness, and POS cash handling procedures.

You will maintain a clean, organized cashier stand and collaborate with team members to deliver Amplified Service. Experience in a fast-paced service environment is preferred; training on property facilities, hours, and events will be