Cocktail Server — Fast-Paced Casino Guest Service

Hard Rock Casino Cincinnati; Cincinnati (OH); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Cincinnati is seeking a friendly and professional cocktail server to provide exceptional guest service and create an unforgettable experience for every guest.

As a server, you will deliver timely cocktail service, engage guests, and work with a sense of urgency to anticipate needs while supporting fellow team members in a fast-paced casino setting. The role requires presenting a polished appearance and strong communication skills to ensure guest satisfaction.

Qualifications

• Previous cocktail serving experience preferred.
• Knowledge of spirits, wines, champagne and mixed cocktails.
• Must present a professional, friendly appearance and strong communication.

Responsibilities

• Provides timely cocktail service in a friendly manner.
• Engages guests and initiates conversation professionally.
• Works with urgency to anticipate needs and assist teammates.
• Communicates with management to resolve guest comments or incidents.
• Adheres to policies, procedures and guidelines.

Skills

Cocktail service

Guest service

Communication skills

Teamwork

Job description

Hard Rock Casino Cincinnati is seeking a friendly and professional cocktail server to provide exceptional guest service and create an unforgettable experience for every guest.

As a server, you will deliver timely cocktail service, engage guests, and work with a sense of urgency to anticipate needs while supporting fellow team members in a fast-paced casino setting. The role requires presenting a polished appearance and strong communication skills to ensure guest satisfaction.