Cocktail Server at the Casino – Dynamic Guest Service

Seminole Hard Rock; Cincinnati (OH); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

Seminole Hard Rock Casino Cincinnati is seeking a friendly, professional server to provide superior guest service in a fast-paced casino environment. You will deliver timely cocktail service, engage with guests, and work with urgency to anticipate needs.

Strong knowledge of spirits and cocktails, plus excellent communication and teamwork, are essential. This full-time role offers a comprehensive benefits package and opportunities to grow within our hospitality team.

Qualifications

• Previous cocktail serving experience preferred.
• Knowledge of spirits, wines, champagne and mixed cocktails.
• Professional appearance and ability to engage guests in conversation.

Responsibilities

• Provides timely cocktail service in a friendly and courteous manner.
• Initiates and engages in conversation with all guests in a professional and friendly manner.
• Works with a sense of urgency to anticipate customer needs and assist other team members when possible.
• Communicates with management to rectify any customer needs, comments or incidents.
• Adheres to all established policies, procedures and guidelines.

Skills

Customer service

Communication

Teamwork

Job description

Seminole Hard Rock Casino Cincinnati is seeking a friendly, professional server to provide superior guest service in a fast-paced casino environment. You will deliver timely cocktail service, engage with guests, and work with urgency to anticipate needs.

Strong knowledge of spirits and cocktails, plus excellent communication and teamwork, are essential. This full-time role offers a comprehensive benefits package and opportunities to grow within our hospitality team.