Casino Cocktail Server – Fast-Paced Guest Experience

Hard Rock Casino Cincinnati; Cincinnati (OH); On-site; USD 21,000 - 34,000; Full time

Job summary

Hard Rock Casino Cincinnati is seeking an enthusiastic server to deliver outstanding cocktail service and guest experiences at our bar areas. You will greet guests, prepare and serve drinks, and work with team members to ensure smooth operations in a fast-paced casino environment.

The role requires knowledge of spirits and cocktails, a professional appearance, excellent communication, and the ability to multitask while maintaining high service standards on busy shifts.

Qualifications

• Previous cocktail serving experience preferred.
• Knowledge of spirits, wines, champagne and mixed cocktails.
• Must present a professional and pleasant appearance that guests will find appealing and approachable.
• Must possess excellent customer service and communication skills.
• Requires the ability to work within a team environment.
• Must be able to stand or walk a minimum eight-hour shift & to work inside assigned bar area in the venue.
• Must be observant and quick to respond to various situations while multitasking.

Responsibilities

• Provides timely cocktail service in a friendly and courteous manner
• Initiates and engages in conversation with all guests in a professional and friendly manner
• Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
• Communicates with management to rectify any and all customer needs, comments or incidents
• Adheres to all established policies, procedures and guidelines

Skills

Cocktail serving experience

Knowledge of spirits

Job description

Hard Rock Casino Cincinnati is seeking an enthusiastic server to deliver outstanding cocktail service and guest experiences at our bar areas. You will greet guests, prepare and serve drinks, and work with team members to ensure smooth operations in a fast-paced casino environment.

The role requires knowledge of spirits and cocktails, a professional appearance, excellent communication, and the ability to multitask while maintaining high service standards on busy shifts.