Lodge Casino - Guest Services Representative/Cage Cashier

DeKalb Health; Black Hawk (CO); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Referral bonus

Tuition reimbursement

7 paid holidays

80 hours vacation after 1 year

48 hours sick time

Medical/dental/vision plans

Employee assistance program (EAP)

Life Insurance & AD&D

401K matching after 90 days

Free parking

Discounted bus tickets

Ongoing learning & development

Promotions from within

Job summary

The Lodge Casino in Black Hawk, CO is hiring a Guest Services Representative/Cage Cashier. You will manage guest transactions, issue comps for casino players, and inform patrons about events and promotions in a fast-paced gaming environment.

We offer comprehensive benefits including paid holidays, vacation time, sick time, tuition reimbursement, and 401(k) with company match. Join a team dedicated to guest satisfaction and responsible gaming.

Qualifications

• Proficiency in operating a 10-key machine.
• Working knowledge of basic computer operations – MS Word and Excel.
• Identification that establishes identity.
• Identification that establishes the right to work in the United States.

Responsibilities

• Maintain and complete all required paperwork.
• Maintain accountability for funds in compliance with gaming regulations and accounting practices.
• Enroll new members by providing them with new club card and information about club benefits.
• Redeem guests’ bus coupons, cash grams and points, issue vouchers and pay patrons cash due.
• Issue dinner, hotel, and other comps for all qualified casino players.
• Obtain knowledge of all current and upcoming special events, promotions, and entertainment to inform patrons.
• Cash checks, tickets and coupons, verifying endorsement and obtaining proper ID.
• Other related duties including compliance with Colorado gaming regulations and IRS reporting.

Skills

10-key proficiency

MS Word

Excel

Identity verification

Right to work in US

Tools

MS Word

Excel

Job description

• Location 240 Main Street,Black Hawk, CO, 80422,United States
• Base Pay $18.00 / Hour
• Other Compensation Plus TIps
• Job Category Casino
• Employee Type FT Hourly Non Exempt
• Manage Others No

Contact information

• Phone [phone]

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

The Lodge Casino is currently in search of a “Guest Services Representative/Cage Cashier”. We are Colorado's First Choice For Fun not only for our guests, but for our employees too! If you are looking for a fun and exciting atmosphere, now is the perfect time to jump start your career. The Lodge Casino opened its doors in June 1998, in Black Hawk, CO. Our property features more than 52,000 square feet of state-of-the-art gaming space, four delicious restaurants, nearly 900 slot machines, 23 table games, four bars and 50 spacious boutique hotel rooms.

Our employees are supported with a comprehensive benefits program that include the following:

• $200 Referral Bonus
• Tuition Reimbursement
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• 48 Hours of Sick Time available immediately and renews annually
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal DiscountsFree Parking
• Discounted Bus Tickets
• Ongoing learning and development programs
• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Maintain and complete all required paperwork
• Maintain accountability for funds in compliance with all gaming regulations and accounting practices
• Enroll new members by providing them with new club card and information about club benefits
• Redeem guests’ bus coupons, cash grams and points, issue vouchers and pay patrons cash due
• Issue dinner, hotel, and other comps for all qualified casino players
• Obtain knowledge of all current and upcoming special events, promotions, and entertainment to inform patrons
• Cash checks, tickets and coupons, verifying endorsement, receiving proper identification, and ensuring validity
• Other related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting

Skills, Education and Other Requirements:

• Proficiency in operating a 10-key machine
• Working knowledge of basic computer operations – MS Word and Excel
• Identification that establishes identity
• Identification that establishes the right to work in the United States