Guest Services Bell Attendant - Start Your Wanderlust

Pyramid Global Hospitality; Naples (FL); On-site; USD 15,000 - 19,000; Full time

Job summary

Pyramid Global Hospitality's Naples Grande Beach Resort invites applications for Bell Attendant roles. You will welcome guests, assist with luggage, and guide arrivals with a warm, knowledgeable touch that sets the tone for a memorable stay.

Ideal candidates have at least one year in a customer service role, a friendly, engaged personality, and the ability to work a fast-paced environment, including weekends and holidays, with punctuality and teamwork.

Qualifications

• At least one year in a customer service role with high guest interaction.
• Hospitality industry experience is a plus.
• Ability to solve problems when they arise.
• Ability to work in a team environment is a must.
• Pleasant and helpful personality.
• Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
• An outgoing and engaging personality.
• Excellent verbal communication skills.
• Ability to work in a fast-paced setting.
• Ability to stand for the duration of the shift.
• Must be available to work various shifts including weekends and holidays.

Responsibilities

• Help guests discover their Wanderlust experience.
• Provide exceptional customer service by being engaging and taking sincere interest.
• Interacts with all guests; the bell person/guest services attendant will welcome each guest to our hotel.
• Open doors for guests arriving by motor vehicle.
• Escort guests to the front desk for check-in and to their rooms, explaining amenities and fun facts.
• Work with other attendants to ensure a personalized guest experience.
• Assist lobby attendant in keeping entrance area clean and organized.
• Be the difference with all guests and employees and do more than just the norm.

Skills

Customer service

Teamwork

Communication

Job description

Pyramid Global Hospitality's Naples Grande Beach Resort invites applications for Bell Attendant roles. You will welcome guests, assist with luggage, and guide arrivals with a warm, knowledgeable touch that sets the tone for a memorable stay.

Ideal candidates have at least one year in a customer service role, a friendly, engaged personality, and the ability to work a fast-paced environment, including weekends and holidays, with punctuality and teamwork.