Guest Services Bell Attendant – Lakeside Resort

Pyramid Global Hospitality; Walkersville (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Bell Attendant for Stonewall Resort in West Virginia. The role involves greeting guests, assisting with luggage, valet services, and guiding guests to rooms while delivering exceptional service at a world-class property.

The position requires strong customer service skills, a valid driver's license, and the ability to engage with guests from diverse backgrounds. Flexibility and a professional demeanor are essential for this hospitality-focused role.

Qualifications

• Previous customer service experience preferred.
• Valid Driver’s license required. Ability to drive a manual shift vehicle preferred but not required.
• Good written and verbal communication skills, customer service skills, and attention to detail.
• Typing and computer skills preferred.
• Strong organizational and information gathering skills and techniques.
• Outgoing personality and professional demeanor.
• Drive and need to work and succeed.

Responsibilities

• Greet guests and open doors; provide directions to conference center.
• Offer valet and luggage assistance to guests.
• Assist guests with transportation needs and shuttle/van operations.
• Deliver guest items throughout the hotel and maintain lobby/front door area.
• Coordinate concierge services, reservations, and local recommendations.
• Maintain safety, cleanliness, and relevant hotel standards in guest areas.

Skills

Customer service

Driver's license

Communication skills

Typing and computer skills

Organizational skills

Outgoing personality

Job description

Pyramid Global Hospitality is seeking a Bell Attendant for Stonewall Resort in West Virginia. The role involves greeting guests, assisting with luggage, valet services, and guiding guests to rooms while delivering exceptional service at a world-class property.

The position requires strong customer service skills, a valid driver's license, and the ability to engage with guests from diverse backgrounds. Flexibility and a professional demeanor are essential for this hospitality-focused role.