Guest Services Bell Attendant - Flexible Hours + Tips

Opal Collection; Naples (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Short Term Disability

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPAL

Friends and Family Discount

Job summary

Opal Collection in Naples, FL seeks a bell attendant to warmly welcome guests, escort them to rooms, and help them feel at home. The role emphasizes hospitality, clear communication, and anticipating guest needs to exceed expectations.

The position pays $15.00 per hour plus tips, with flexible availability. Benefits include health, dental, vision, life insurance, a 401(k), short term disability, free parking, free meals on shift, resort and partner discounts. Equal opportunity employer.

Qualifications

• Proficient in English
• Ability to stand on your feet for several hours
• High School diploma
• Previous guest service
• Previous customer service experience preferred
• Excellent communication skills

Responsibilities

• Greet all guests in the lobby or at your post in a warm and professional manner, make them feel welcome and anticipate their needs before they arise
• Recognize all returning and VIP guests, and welcome them back
• Assist guests with their luggage and acknowledge them by name
• Escort all guests checking in to their rooms following resort procedure
• Inform guests about all resort and guest room features, resort facilities, and emergency procedures
• Make deliveries to guest rooms as instructed
• Store and retrieve luggage and other objects for guests

Skills

Customer service

English

Communication

Stand for long hours

Education

High School diploma

Job description

Opal Collection in Naples, FL seeks a bell attendant to warmly welcome guests, escort them to rooms, and help them feel at home. The role emphasizes hospitality, clear communication, and anticipating guest needs to exceed expectations.

The position pays $15.00 per hour plus tips, with flexible availability. Benefits include health, dental, vision, life insurance, a 401(k), short term disability, free parking, free meals on shift, resort and partner discounts. Equal opportunity employer.