Guest Services Bell Attendant

townepark; Houston (TX); On-site; USD 33,000 - 36,000; Full time

Job summary

The Bell Attendant at Towne Park delivers exceptional hospitality to guests, assisting with luggage during arrival and departure. They maintain a friendly, professional demeanor, greet guests by name, and follow Towne Park etiquette.

They open vehicle and hotel doors, help with directions, taxis, and reservations, and share information about the hotel and local attractions. Training requirements and benefits apply as listed in the job posting.

Qualifications

• High school diploma or GED is required.
• 1–3 months related experience or training preferred.
• Must complete the Wheelchair Safety Training course provided by Towne Park.
• Knowledge of customer service principles and processes.

Responsibilities

• Provide hospitality services to guests in a friendly and efficient manner.
• Assist guests with luggage during arrival and departure.
• Greet guests, use guests' last names, and maintain professional demeanor.
• Open doors for guests and assist with directions, taxis, and reservations.
• Provide information about the hotel, meeting rooms, amenities, and local attractions.

Skills

Reading & writing English

Customer service

Presentation skills

Communication

Time formats

Basic math

Education

High school diploma or GED

Job description

The Bell Attendant at Towne Park delivers exceptional hospitality to guests, assisting with luggage during arrival and departure. They maintain a friendly, professional demeanor, greet guests by name, and follow Towne Park etiquette.

They open vehicle and hotel doors, help with directions, taxis, and reservations, and share information about the hotel and local attractions. Training requirements and benefits apply as listed in the job posting.