Premium Guest Services Valet - Parking & Bell Concierge

Towne Park; Annapolis (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k retirement plan

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

Job summary

The Guest Service Associate at Towne Park delivers exceptional hospitality while parking and retrieving guest vehicles in a prompt, safe manner. You will assist guests with luggage and deliver friendly, efficient service during arrival and departure.

Applicants should be prepared to greet guests professionally, provide local information, and manage tickets and revenue with accuracy. This is an on-site role requiring strong communication and reliability.

Qualifications

• High school diploma or GED required.
• One month related experience or training.
• Knowledge of customer service principles.

Responsibilities

• Greet guests in a friendly, professional manner and use guests' last names when possible.
• Provide courteous assistance, handle inquiries, and maintain a helpful attitude at all times.
• Park and retrieve vehicles, assist with bell services and luggage storage as needed.
• Offer directions, arrange taxis or reservations, and share local information and amenities.
• Explain parking rates and retrieval procedures; manage ticket information and revenue as required.

Skills

Customer service

Hospitality

English proficiency

Communication

Attention to detail

Time management

Reliability

Basic math

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne Park delivers exceptional hospitality while parking and retrieving guest vehicles in a prompt, safe manner. You will assist guests with luggage and deliver friendly, efficient service during arrival and departure.

Applicants should be prepared to greet guests professionally, provide local information, and manage tickets and revenue with accuracy. This is an on-site role requiring strong communication and reliability.