Guest Services Bell Attendant

Towne Park; Dallas (TX); On-site; USD 34,385,000 - 80,231,000; Full time

Benefits offered by this job

401k retirement savings plan

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

Job summary

Towne Park is hiring a Bell Attendant to deliver exceptional hospitality to hotel guests, assist with luggage on arrival and departure, and maintain a friendly, professional presence in the lobby and service areas.

Responsibilities include guiding guests, opening doors, providing directions, handling guest inquiries, and coordinating with transport services while ensuring timeliness and courtesy in all interactions.

Qualifications

• High school diploma or GED required.
• Must complete the Wheelchair Safety Training course provided by Towne Park.
• Excellent reading/writing in English and basic math skills.
• Able to understand 24-hour/military time and time-based rates.

Responsibilities

• Provide exceptional hospitality services to guests in a friendly and efficient manner.
• Assist guests with luggage, including delivery and pickup during arrival and departure.
• Maintain a pleasant, professional demeanor with all guests, co-workers, and clients.
• Open doors for guests and assist with directions, taxis, reservations and hotel information.
• Tag and store guest luggage securely and transport to destinations.
• Ensure cleanliness and order of guest services area and deliver items as requested.
• Complete tasks in a timely manner as instructed by the Account Manager.

Skills

Reading English

Writing English

Basic math

Time understanding (24h)

Education

High school diploma or GED

Job description

Towne Park is hiring a Bell Attendant to deliver exceptional hospitality to hotel guests, assist with luggage on arrival and departure, and maintain a friendly, professional presence in the lobby and service areas.

Responsibilities include guiding guests, opening doors, providing directions, handling guest inquiries, and coordinating with transport services while ensuring timeliness and courtesy in all interactions.