Guest Services Bell Attendant

Omni Hotels; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Omni Hotels in Fort Lauderdale is seeking a courteous Bell/Front Desk associate to greet guests in the lobby and assist with luggage, reservations, and VIP arrivals. You will collaborate with Front Desk, Guest Services, and other departments to ensure exceptional service throughout the guest stay.

Responsibilities include handling luggage, guiding guests to destinations, recommending local attractions, and maintaining clean public areas while following safety policies.

Qualifications

• Excellent customer service, communication, and problem‑solving skills.
• Maintain a professional business appearance, attitude, and performance.

Responsibilities

• Greet guests in the lobby and engage with as many guests as possible.
• Assist with luggage handling and delivery to guestrooms or meeting areas.
• Make restaurant and transportation arrangements for guests as needed.
• Ensure public areas are clean and maintained; follow service recovery processes.

Skills

Customer service

Communication

Problem solving

Professional appearance

Job description

Omni Hotels in Fort Lauderdale is seeking a courteous Bell/Front Desk associate to greet guests in the lobby and assist with luggage, reservations, and VIP arrivals. You will collaborate with Front Desk, Guest Services, and other departments to ensure exceptional service throughout the guest stay.

Responsibilities include handling luggage, guiding guests to destinations, recommending local attractions, and maintaining clean public areas while following safety policies.