Guest Services Bell Attendant

Sandia Resort & Casino; Albuquerque (NM); On-site; USD 24,000 - 32,000; Full time

Job summary

Sandia Resort & Casino is seeking a friendly baggage attendant to provide efficient service, escort guests to rooms, and manage baggage with claim checks. It involves lifting, moving luggage, and assisting guests with special needs while maintaining a high level of guest satisfaction.

Applicants should have at least 1 year of customer service experience, be 18+, and hold a HS diploma or GED. Background checks and drug screening may be required as part of pre-employment.

Qualifications

• 1 year of experience in customer service.
• Must be 18 years of age or older.
• High School diploma or GED or equivalent required.

Responsibilities

• Greet guests and escort to rooms.
• Receive and mark baggage with claim checks.
• Move luggage with carts or by hand to rooms or storage areas.
• Coordinate shipments of baggage and parcels; weigh and bill where needed.
• Assist guests with special needs and accessibility needs.

Skills

Customer service

Verbal communication

Written communication

Local area knowledge

Education

HS Diploma or GED

Job description

Sandia Resort & Casino is seeking a friendly baggage attendant to provide efficient service, escort guests to rooms, and manage baggage with claim checks. It involves lifting, moving luggage, and assisting guests with special needs while maintaining a high level of guest satisfaction.

Applicants should have at least 1 year of customer service experience, be 18+, and hold a HS diploma or GED. Background checks and drug screening may be required as part of pre-employment.