Guest Services Attendant - Part Time

The Cabot Collection; Mississippi; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Guest Services Attendant to enhance guest experiences at a premier golf club. In this part-time role, you will greet guests, manage their equipment, and ensure that golf cars are ready for use. Your strong customer service skills and passion for golf will be essential in creating an unforgettable environment for all visitors. This position offers the opportunity to work outdoors and engage with guests, making each day unique and rewarding. If you enjoy providing exceptional service and love the game of golf, this role is perfect for you.

Qualifications

• Strong verbal and customer service skills are essential.
• Basic knowledge of golf is required for this role.

Responsibilities

• Greet guests and provide excellent service from arrival to departure.
• Maintain cleanliness of golf cars and assist with guest equipment.

Skills

Verbal Communication Skills

Customer Service Skills

Organizational Skills

Basic Knowledge of Golf

Education

High School Diploma

Job description

Job Details

Job Location: Grand Bear Golf Club - Saucier, MS

Position Type: Part Time

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Any

Job Category: Other

Guest Services Attendant - Part Time

Position Overview

The Guest Services Attendant ensures each guest has an excellent experience by providing superior service from arrival to departure. The Attendant reports to the Head Golf Professional and works closely with all club staff to create an unrivaled guest experience.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet and welcome arriving guests utilizing excellent customer service skills.
• Handle guest's equipment and transport it to the golf car staging area.
• Provide guests with miscellaneous information that may help them in playing the course.
• Ensure guests receive thoroughly cleaned and operational golf cars stocked with scorecards, pencils, divot sand, and ice.
• Maintain the cleanliness and orderliness of the golf car facility.

• Service the practice facility, including setting it up for play; continually replenish the supply of practice balls; patrol the practice tee to pick up trash and organize tee stations; rotate practice tee area in accordance with the tee maintenance program; collect and clean golf balls at the end of the day, ensuring all golf balls are in excellent condition.
• Work closely with the Golf Shop Staff to ensure that all club rules including dress code and beverage policy are followed by guests.

Requirements

• Strong verbal communication skills
• Excellent customer service skills
• Strong organizational skills
• Basic knowledge of the game of golf
• Ability to carry out detailed written and verbal instructions independently.

In addition, the ideal candidate will be or have:

• 1+ years of previous experience in the golf industry
• 1+ years of previous experience in a customer service or customer-facing role
• Passion for the game of golf

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands

• Ability to visually inspect golf cars, golf clubs, and outside operations area for cleanliness.
• Ability to perform moderate physical work; may be required to lift 100 lbs. occasionally, up to 50 lbs. frequently, and up to 20 lbs. constantly; performing such activities as bending, stooping, kneeling, crouching, reaching, standing, walking, pushing, lifting, and grasping for up to five hours without sitting.
• Ability to operate golf cars.

Work Environment

This position will be regularly exposed to outdoor weather conditions in performing the duties of the job.

Cabot-Managed Properties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.