Guest Services Attendant

Wisconsin Dells Visitor & Convention Bureau; Wisconsin Dells (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a Guest Services Associate to join their team at a renowned resort. In this dynamic role, you'll be the first point of contact for guests, ensuring a seamless check-in experience and providing exceptional customer service. Your responsibilities will include managing room assignments, issuing keys, and handling guest accounts. The ideal candidate will thrive in a fast-paced environment and be available to work flexible hours, including nights and weekends. This position offers a great opportunity to be part of a vibrant hospitality team and contribute to memorable guest experiences.

Qualifications

• Must have excellent customer service skills.

Responsibilities

• Registering and assigning rooms to guests.
• Issuing room keys and keeping records of occupied rooms.
• Presenting statements to departing guests and collecting payments.

Skills

Customer Service Skills

Job description

Guest Services Associate at The Wilderness Resort

The Wilderness Resort is seeking candidates for the position of Guest Services Associate. This role involves:

1. Registering and assigning rooms to guests
2. Issuing room keys
3. Transmitting and receiving messages
4. Keeping records of occupied rooms and guests' accounts
5. Presenting statements to departing guests and collecting payments

Qualifications: Must have excellent customer service skills.

Availability: Must be available to work days, nights, and weekends.