Guest Services Attendant

Troon International; Georgetown (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Guest Services Attendant to enhance the guest experience at a premier golf and country club. This role involves preparing golf carts, maintaining the range, and providing top-notch service to guests. If you thrive in a hospitality environment and enjoy engaging with people, this is a fantastic opportunity to join a dynamic team. You'll play a key role in ensuring that every guest has a memorable visit, while also supporting various club activities. If you're ready to make a positive impact in a beautiful setting, we want to hear from you!

Qualifications

• Prior experience in hospitality or customer service is beneficial.
• Ability to lift up to 50 pounds and work in various weather conditions.

Responsibilities

• Prepare and clean golf carts, ensuring a positive guest experience.
• Assist with range maintenance and provide courteous service to guests.
• Help with food and beverage activities and maintain clubhouse areas.

Skills

Customer Service

Hospitality

Attention to Detail

Education

Less than high school education

Job description

Cimarron Hills Golf & Country Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. This position will create positive experiences at Cimarron Hills Golf & Country Club by assisting guests and members with outside services.

Essential Duties:

• Prepares/cleans golf carts for play following the standards of Cimarron Hills Golf & Country Club.
• Performs range maintenance such as: setting up and maintaining range and chipping green presentation, maintains a large amount of range ball inventory, picks range and cleans range balls.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• May direct start of play, which includes assisting in educating players regarding course policy, current cart policy, speed of play and so forth.
• Cleans golfers' clubs upon completion of play.
• Assists in the setup and execution of golf tournaments and outings.
• Services the customer who is renting golf clubs and cleans rental clubs upon return. Maintains accurate record of golfers renting clubs.
• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Physical Demands:

• Frequently stands, walks, uses hands, talks or hears. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.
• Regularly works in wet or humid conditions (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.