Guest Services Attendant

Suntex Marinas; Jersey City (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Suntex Marinas is seeking a Guest Services Attendant to enhance the customer experience at their marina. This role involves greeting guests, providing exceptional customer service, and supporting day-to-day operations. Ideal candidates should possess strong communication skills and a positive attitude while managing multiple tasks in a fast-paced environment.

Qualifications

• Must have excellent customer service skills.
• Strong effective communication and time management skills required.
• Positive attitude is essential.

Responsibilities

• Greet guests and provide a safe environment for them.
• Expedite any and all requests from clients and guests.
• Answer calls and convey messages promptly.

Skills

Customer service skills

Communication skills

Time management

Positive attitude

Job description

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This range is provided by Suntex Marinas. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $22.00/hr

JOB Posting

JOB TITLE: Guest Services Attendant

DEPARTMENT: Front Office/Store

REPORTS TO: General Manager

Position Purpose

The Guest Services Attendant is responsible for carrying out operations for the marina and/or restaurant. The Guest Services Attendant’s primary responsibility is the customer. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. The Guest Services Attendant projects a professional company image through all types of interaction. As this is a fast-paced environment, must be able to work under pressure.

DUTIES AND RESPONSIBILITIES:

• To greet and create an environment where the guests will be welcomed in an appropriate manner
• Provides the highest level of customer and guest services, expedites any and all requests from clients, guests and members.
• To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
• Maintain a professional relationship with all agencies, contractors, vendors, and customers
  
  

EDUCATION AND EXPERIENCE:

• Excellent customer service skills
• Must have a positive attitude
• Must have highly effective communication skills and time management skills
• Strong ability to develop partnerships with internal clients/others
  
  

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
• Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.
  
  

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Maritime Transportation

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