Guest Service Attendant

Rocking Horse Ranch Resort; Town of Highland (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Rocking Horse Ranch Resort, an award-winning family-friendly hotel, seeks a vibrant Guest Service Attendant. The role includes welcoming guests, addressing inquiries, and facilitating luggage services. Ideal candidates will have solid customer service experience and excellent communication skills. Flexible hours and opportunities for growth are available.

Benefits

Medical, dental, and vision benefits

401k

Paid time off (PTO)

Flexible scheduling

Qualifications

• 1+ year customer service experience required.
• Strong work ethic and ability to lift 50 lbs regularly.

Responsibilities

• Greet all guests upon arrival, exceeding expectations.
• Handle all guest inquiries with urgency and care.
• Coordinate luggage collection and provide shuttle service.

Skills

Customer service

Organization

Communication

Interpersonal skills

Multitasking

Job description

Join to apply for the Guest Service Attendant role at Rocking Horse Ranch Resort.

Rocking Horse Ranch Resort, an award-winning family-friendly resort located in Highland, NY, is seeking a talented and energetic Guest Services Attendant. The ideal candidate will have a vibrant personality and create memorable guest experiences. Shifts vary from: 7:30-3pm, 3-11pm, 9-5pm, 10-6pm, or 11-7pm.

Responsibilities

• Greet all guests upon arrival, exceeding expectations and first impressions
• Handle all guest inquiries and concerns with a sense of urgency
• Coordinate luggage collection, storage, and delivery
• Provide shuttle service for guests to various locations, including the train station, airport, etc.

Qualifications

• 1+ year customer service experience
• Ability to work on your feet throughout the day
• Strong organizational, communication, and interpersonal skills
• Strong work ethic, adept at multitasking, and a true team player
• Must possess valid driver's license and be 18 years of age or older
• Ability to lift 50 lbs regularly, such as luggage/carts

A flexible schedule with weekend and holiday availability is required. We offer competitive pay and comprehensive benefits, including medical, dental, vision, 401k, and PTO. There is room for growth. Come work with the best hospitality team in the Hudson Valley!

Additional Information

• Seniority level: Entry level
• Employment type: Other
• Job function: Management and Manufacturing
• Industries: Hospitality

This job posting is active and accepting applications.