Guest Service Attendant

Rocking Horse Ranch; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Rocking Horse Ranch Resort, a family-friendly destination in Highland, NY, seeks a Guest Services Attendant to create exceptional experiences for guests. The ideal candidate should possess strong customer service skills and be able to manage multiple tasks in a dynamic environment. Offers a competitive pay structure, benefits, and opportunities for growth.

Benefits

Competitive pay

Comprehensive benefits (medical, dental, vision)

401k and PTO

Room for growth

Qualifications

• 1+ years of customer service experience.
• Must have a valid driver's license and be 18 or older.
• Ability to lift 50 lbs regularly.

Responsibilities

• Greet guests upon arrival and handle inquiries.
• Coordinate luggage collection and provide shuttle service.
• Maintain a high level of guest satisfaction.

Skills

Customer service

Organizational skills

Communication

Interpersonal skills

Team player

Job description

Job Details

Job Location: Highland , NY

Salary Range: $15.50 - $16.00 Hourly

Description

Rocking Horse Ranch Resort, an award-winning family friendly resort located in Highland, NY, is seeking a talented and energetic Guest Services Attendant. The ideal candidate will have a vibrant personality and will create memorable guest experiences. Shifts vary from: 7:30-3pm, 3-11pm, 9-5pm, 10-6pm, or 11-7pm.

Responsibilities:

• Greet all guests upon arrival, exceeding expectations and first impressions
• Handle all guest inquiries and concerns with a sense of urgency
• Coordinate luggage collection, storage, and delivery
• Provide shuttle service for guests to various locations, including the train station, airport, etc.

Qualifications

Qualifications:

• 1+ year(s) customer service experience
• Ability to work on your feet throughout the day
• Strong organizational, communication, and interpersonal skills
• Strong work ethic, adept at multitasking, and a true team player
• Must possess valid driver's license and be 18 years of age or older
• Ability to lift 50 lbs at a time on a regular basis, such as luggage/carts

A flexible schedule with weekend and holiday availability is required. We offer competitive pay and comprehensive benefits, including medical, dental, vision, 401k and PTO. There is absolute room for growth. Come work with the best hospitality team in the Hudson Valley!