Guest Services Associate (PT) — Evenings & Weekends

Star Furniture; Cypress (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

Star Furniture, a longtime Texas retailer, seeks a Guest Services Associate to ensure a positive guest experience and accurate sales processing in its Cypress showroom.

You will finalize orders, assist guests with questions, and support daily operations in a part-time, non-exempt role that requires strong English communication and teamwork. Commitment to flexible retail hours is essential.

Qualifications

• At least one year of experience in a customer service environment.
• Aptitude for technology.
• Service oriented with a customer-first mindset.
• Excellent written and verbal English communication.
• Strong teamwork and collaboration.
• Demonstrates emotional intelligence and relationship-building.
• Dependable and committed to scheduled hours.
• Flexible and adaptable to new procedures.

Responsibilities

• Finalizes sales orders in a friendly and efficient manner.
• Provides all guests with a positive guest experience.
• Completes daily audits and office checklists.
• Assists guests with questions on orders or accounts.
• Directs guest issues to store management or Customer Care Center.
• Answers incoming calls and routes to the correct department.
• Performs daily audits to ensure order accuracy.
• Responsible for opening and closing procedures.

Skills

Customer service

Tech aptitude

Communication

Team player

Emotional intelligence

Dependable

Flexible

Job description

Star Furniture, a longtime Texas retailer, seeks a Guest Services Associate to ensure a positive guest experience and accurate sales processing in its Cypress showroom.

You will finalize orders, assist guests with questions, and support daily operations in a part-time, non-exempt role that requires strong English communication and teamwork. Commitment to flexible retail hours is essential.