Manager On Duty RiverPlex

Peoria Park District; Peoria (IL); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Discounted recreation classes

Free admission to select facilities

Job summary

Peoria Park District is seeking a part-time Duty Manager for RiverPlex Recreation & Wellness Center in Peoria, IL. The role involves supervising the facility in the manager's absence, patrolling the building, and ensuring safety and order across playgrounds, courts, and parking areas.

The candidate should excel in customer service, have strong organizational skills, and be able to handle money and communicate effectively with patrons and staff.

Qualifications

• Must be available to work Saturdays.
• Excellent and consistent customer service.
• Excellent organizational skills.
• Ability to count money and give correct change if the need arises.
• Ability to communicate effectively with all patrons and departments.
• Professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.

Responsibilities

• Operate the building in the absence of full-time staff.
• Conduct rounds of the facility and note cleanliness, broken items, lighting.
• Monitor high-traffic areas such as playgrounds, courts, and parking lots.
• Rotate staff and assist on special projects as needed.
• Provide support to other department managers in discipline situations.
• Assist staff at end of shift to complete final tasks.
• Check business reports and secure all doors at end of night.
• Respond to emergencies per procedures.
• Coach and train staff as needed.
• Answer questions and direct inquiries to appropriate departments.

Skills

Customer service

Organizational skills

Money handling

Communication

Professionalism

Job description

Job Details

Job Location: RIVERPLEX RECREATION & WELLNESS CENTER - PEORIA, IL 61603

Position Type: Part Time

Salary Range: $16.00 - $18.00 Hourly

Duties

Under the limited supervision of the Manager of Recreation Security, the Manager of Duty - RiverPlex will be responsible for:

• Operation of building in the absence of full-time staff.
• Conduct several rounds of the entire facility throughout the shift. Take notes of building cleanliness, broken items, lights in need of replacement, etc.
• Focus on large populated areas at certain times of the shift, including playgrounds, outdoor volleyball courts, and parking lots as needed.
• Rotate staff and assist staff on special projects as the need arises. Step in and assist staff when needed.
• Communicate and provide support to other department managers in situations that may involve additional discipline of patrons or staff.
• Assist staff at the end of the shift to get final jobs completed.
• Check the business reports at the end of the evening.
• Check and secure all doors in all departments and of the building, at the end of the evening.
• Respond quickly, intelligently, decisively, and in accordance with established emergency and accident management procedures.
• Handle all discipline situations in association with department managers with fairness and courtesy in mind. Support other department managers professionally when dealing with all situations.
• Provide additional coaching and training for staff that may need it, along with the department managers.
• Answer questions and resolve situations as they arise. Forward questions to the appropriate departments as necessary.
• Understand emergency procedures and work with other key staff to direct people efficiently and effectively.
• Fill in and operate the front desk area if needed.
• Utilize facility radio while on duty to communicate with staff.
• Follow all safety procedures that pertain to the duties performed and support all aspects of the Park District safety program.
• Perform all other duties as assigned.

Qualifications

• Must be available to work Saturdays
• Excellent and consistent customer service.
• Excellent organizational skills.
• Ability to count money and give correct change if the need arises.
• Ability to communicate effectively with all patrons and departments.
• Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.

Perks

• Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities.

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.

All qualified individuals are encouraged to apply.

AN EQUAL OPPORTUNITY EMPLOYER.