Guest Services Associate - Front Desk

Ken Health; West Babylon (NY); On-site; USD 37,000 - 48,000; Full time

Job summary

Berkshire Nursing & Rehabilitation Center in West Babylon is seeking a friendly Front Desk Receptionist to warmly greet residents, families, visitors and vendors, and to provide courteous information and support.

The role involves handling phone calls, directing inquiries, mail distribution, and keeping the reception area tidy while performing general administrative tasks. Prior front desk or healthcare experience and strong communication are preferred.

Qualifications

• Previous receptionist, front desk, customer service, or healthcare experience preferred.
• Proficient in Microsoft Office.
• Strong communication, organizational, and multitasking skills.
• Professional demeanor with excellent customer service skills.
• High school diploma or equivalent required.

Responsibilities

• Greet residents, families, visitors, and vendors in a courteous and professional manner.
• Answer and direct incoming phone calls.
• Provide general information and assist visitors.
• Receive and distribute mail and deliveries.
• Maintain a clean and organized reception area.
• Perform general administrative and clerical duties as assigned.

Skills

Customer service

Communication

Multitasking

Professionalism

Front desk experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Berkshire Nursing & Rehabilitation Center in West Babylon is seeking a friendly Front Desk Receptionist to warmly greet residents, families, visitors and vendors, and to provide courteous information and support.

The role involves handling phone calls, directing inquiries, mail distribution, and keeping the reception area tidy while performing general administrative tasks. Prior front desk or healthcare experience and strong communication are preferred.