Patient Experience Front Desk Specialist

Excel at Woodbury for Rehab and Nursing; Town of Woodbury (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K

Job summary

Excel at Woodbury for Rehabilitation and Nursing in Nassau County is seeking a Full-time Guest Relations Associate to warmly welcome patients and handle front-desk duties. The role emphasizes courteous communication, phone coverage, and teamwork within a patient-centered environment.

The ideal candidate will have healthcare experience, excellent customer service, and the ability to multitask while maintaining confidentiality and a positive attitude.

Qualifications

• Requires excellent communication and customer service.
• Healthcare experience preferred.
• Must be able to multi-task and stay organized.
• Friendly, approachable demeanor.
• Comfortable answering phones.

Responsibilities

• Greet patients upon admission and make them feel welcome.
• Answer phone calls and manage reception desk.
• Support staff and maintain patient confidentiality.
• Distribute water and assist with daily needs.
• Maintain positive and professional demeanor.

Skills

Communication

Customer Service

Phone Skills

Multitasking

Approachability

Job description

Excel at Woodbury for Rehabilitation and Nursing in Nassau County is seeking a Full-time Guest Relations Associate to warmly welcome patients and handle front-desk duties. The role emphasizes courteous communication, phone coverage, and teamwork within a patient-centered environment.

The ideal candidate will have healthcare experience, excellent customer service, and the ability to multitask while maintaining confidentiality and a positive attitude.