Front Desk Receptionist

Berkshire-Nursing-and-Rehabilitation-Center-1; West Babylon (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Berkshire Nursing & Rehabilitation Center in West Babylon is seeking a courteous Front Desk Receptionist to be the first point of contact for residents, families, visitors, and vendors.

You will greet guests, answer and direct calls, provide information, receive mail and deliveries, and keep the reception area organized while supporting general administrative duties.

A high school diploma is required, with healthcare experience a plus and a professional, welcoming demeanor expected.

Qualifications

• Customer service experience preferred.
• Strong communication and organizational skills.
• Professional demeanor and welcoming attitude.
• Healthcare or front desk experience a plus.
• Proficient in Microsoft Office.

Responsibilities

• Greet residents, families, visitors, and vendors in a courteous and professional manner.
• Answer and direct incoming phone calls.
• Provide general information and assist visitors.
• Receive and distribute mail and deliveries.
• Maintain a clean and organized reception area.
• Perform general administrative and clerical duties as assigned.

Skills

Customer service

Communication

Multitasking

MS Office

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Front Desk Receptionist

Berkshire Nursing & Rehabilitation Center is a 175-bed skilled nursing and rehabilitation center dedicated to improving our residents' quality of life through exceptional clinical care, compassionate service, and innovative rehabilitation programs. We are currently seeking a friendly, professional, and customer-focused Front Desk Receptionist to join our team in West Babylon.

As the first point of contact for residents, families, visitors, and vendors, the Front Desk Receptionist plays a vital role in creating a welcoming environment while providing outstanding customer service and administrative support.

Responsibilities

• Greet residents, families, visitors, and vendors in a courteous and professional manner.

• Answer and direct incoming phone calls.

• Provide general information and assist visitors.

• Receive and distribute mail and deliveries.

• Maintain a clean and organized reception area.

• Perform general administrative and clerical duties as assigned.

Qualifications

• Previous receptionist, front desk, customer service, or healthcare experience preferred.

• Proficient in Microsoft Office.

• Strong communication, organizational, and multitasking skills.

• Professional demeanor with excellent customer service skills.

• High school diploma or equivalent required.