Guest Services Associate - Events Center (Part-Time)

The Sports Facilities Companies; Bryan (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Event Center in Bryan, TX is seeking a Guest Services Team Member to be the first point of contact for guests. The part-time position requires excellent customer service, knowledge of programs and offerings, and cash handling duties.

Responsibilities include greeting guests, registering participants, processing payments, and ensuring waivers are on file. You will support venue operations, maintain cleanliness, and resolve guest concerns with professionalism.

Qualifications

• Flexible work schedule including nights, weekends, holidays
• Excellent verbal and written communication skills
• Ability to maintain focus in a fast-paced environment
• Customer service experience and cash handling experience preferred or quick learner
• Must be at least 16 years of age

Responsibilities

• Greet guests and provide information and directions with courteous service
• Register guests and process payments for leagues, camps, clinics, drop-in activities
• Be knowledgeable about facility programs, formats, prices, and schedules
• Operate the ticket sales booth and handle cash accurately
• Ensure waivers are on file for open gym guests
• Maintain confidentiality of guest and team member information
• Professionally resolve guest concerns and direct to management when needed
• Know and enforce venue policies and procedures
• Facilitate use and maintenance of arcade games, kiosks, and POS
• Oversee the use of entertainment equipment
• Monitor inventory levels in games
• Understand safe use of entertainment equipment
• Maintain a clean space and perform regular walk-throughs for venue cleanliness
• Complete special projects and daily assignments as needed

Skills

Flexible schedule

Excellent communication

Focus under pressure

Customer service

Cash handling

Age 16+

Job description

Legends Event Center in Bryan, TX is seeking a Guest Services Team Member to be the first point of contact for guests. The part-time position requires excellent customer service, knowledge of programs and offerings, and cash handling duties.

Responsibilities include greeting guests, registering participants, processing payments, and ensuring waivers are on file. You will support venue operations, maintain cleanliness, and resolve guest concerns with professionalism.