Guest Services Associate: Cashier & Help Desk

Festival Foods; Stevens Point (WI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

Weekly pay

Premium pay on Sundays/holidays

Advance scheduling

Vision & dental insurance

Parental leave

Job summary

Festival Foods in Stevens Point, WI is seeking a Guest Services Clerk to join our team. This position supports guest interactions, cash transactions, refunds, and service counter operations with a strong emphasis on accuracy and friendly service.

Part-time or full-time opportunities are available, with flexible hours that may include evenings and weekends. You’ll enjoy benefits such as associate discounts and weekly pay as part of our welcoming workplace at Festival Foods.

Qualifications

• Customer service skills for guest interactions and issue resolution.
• Attention to detail for accuracy in transactions and records.
• Ability to handle cash and POS operations with integrity.
• Clear communication with guests and team members.

Responsibilities

• Provide outstanding service by responding to inquiries and resolving complaints.
• Process transactions accurately and manage cash/media at the Service Counter.
• Assist guests with refunds, exchanges, and offers; escalate unresolved issues.
• Maintain quality standards and 100% accuracy in reported metrics at designated times.
• Support cashiers and collaborate with the team to meet guest needs.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Cash handling

Multi-tasking

Teamwork

Technical skills

Tools

POS system

Cashier tills

Job description

Festival Foods in Stevens Point, WI is seeking a Guest Services Clerk to join our team. This position supports guest interactions, cash transactions, refunds, and service counter operations with a strong emphasis on accuracy and friendly service.

Part-time or full-time opportunities are available, with flexible hours that may include evenings and weekends. You’ll enjoy benefits such as associate discounts and weekly pay as part of our welcoming workplace at Festival Foods.