Guest Services Associate

Wesley Willows

Rockton (IL)

On-site

USD 20,664 - 22,730

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Vision Insurance

Flexible Spending Accounts

403(b) Retirement Plan

Short- & Long-Term Disability

Wellness Programs

Employee Assistance Program

Job summary

A senior living community in Rockton, IL is seeking a Guest Services Associate to be the first point of contact for residents, visitors, and staff. This full-time role involves greeting guests, answering calls, and providing clerical support. The ideal candidate will have strong communication skills and a compassionate approach to service. Benefits include medical, vision, and retirement plans. Apply today to make a difference in the lives of others.

Qualifications

Minimum of one year of administrative/clerk experience is required.
Computer literacy and interpersonal relations with proven communication skills, both verbal and written.

Responsibilities

Greet guests and assist in creating a welcoming environment.
Answer calls and provide clerical support.
Track arrivals and departures, issue visitor notifications, generate resident nameplates.

Skills

Strong communication

Teamwork

Professionalism

Discretion

Microsoft Office proficiency

Education

High school graduate or equivalent

Job description

4 weeks ago Be among the first 25 applicants

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Start a new career as a Guest Services Associate atHighview in the Woodlands, a Wesley Willows senior living community!

Join the Wesley Willows family, where your work is more than a job—it's a fulfilling journey of personal and professional growth, guided by strong ethics and a commitment to compassionate service.

Apply today and receive a response within 48 hours!

Why choose Wesley Willows?

This is your opportunity to make a difference in the lives of others!
Great benefits available!
Wage Range is $15.00 - $16.50/ hr| Credit given for experience

How you will make an impact:

As a Guest Services Associate at Highview in the Woodlands, you’ll be the friendly, professional first point of contact for residents, visitors, and staff. You’ll help create a welcoming, customer-focused environment by greeting guests, answering calls, and providing clerical support such as copying, scanning, and handling mail and packages. Key responsibilities include tracking arrivals and departures, issuing visitor notifications, generating resident nameplates, submitting work orders, retrieving mail, and following emergency procedures. You’ll also support various departments with administrative tasks. This role requires strong communication, teamwork, professionalism, discretion, and proficiency in Microsoft Office. A polished appearance, respect for confidentiality, and empathy for older adults are essential, along with compliance with all privacy regulations.

Schedule: This role is full-time, 7:00 am - 4:00 pm.

What you will need:

High school graduate or equivalent (required).
A minimum of one year of administrative/clerk experience (required).
Computer literacy andinterpersonal relations with proven communication skills, both verbal and written(required).

Benefits for Qualified Employees: