Guest Services Ambassador — Live-In Front Desk & 24/7 Ops

Sandpiper Hospitality; South Carolina; On-site; USD 21,000 - 22,000; Full time

Job summary

Sandpiper Hospitality is seeking a Guest Services Ambassador 2 (GSA 2) to deliver flawless front desk service and provide overnight coverage. This on-site role requires living in the hotel and managing four front desk shifts plus two on-call overnight shifts, Monday and Tuesday nights.

The GSA 2 acts as the critical bridge between daily management and overnight safety, ensuring 24/7 operational excellence and adherence to the hotel’s fraternization policy.

Qualifications

• Must live in the hotel during employment.
• Four front desk shifts (Mon–Thu) and on-call overnight (Mon/Tue nights).
• Role requires on-site availability and adherence to hotel policies.

Responsibilities

• Meet guests, solicit feedback, and handle conflicts calmly.
• Coordinate front desk operations including check-ins, renewals, reservations, and tours.
• Inspect studios and public spaces daily per brand standards.
• Execute lead management and review Studio Inventory daily to maximize revenue.

Job description

Sandpiper Hospitality is seeking a Guest Services Ambassador 2 (GSA 2) to deliver flawless front desk service and provide overnight coverage. This on-site role requires living in the hotel and managing four front desk shifts plus two on-call overnight shifts, Monday and Tuesday nights.

The GSA 2 acts as the critical bridge between daily management and overnight safety, ensuring 24/7 operational excellence and adherence to the hotel’s fraternization policy.