Guest Services Ambassador: Front Desk & Hospitality Ops

Hampton Inn, London KY; London (KY); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Meal break

Job summary

Sandpiper Hospitality is seeking a Guest Services Ambassador at Hampton Inn London North in London, KY. This on-site role focuses on delivering exceptional guest experiences, managing front desk operations, and supporting revenue and cross-functional tasks.

You will greet guests, handle reservations, and coordinate services across departments, ensuring safety, accuracy, and adherence to brand standards. The position includes laundry duties and cross-training across non-management staff.

Qualifications

• This role requires a blend of hospitality finesse, adaptability, and a proactive approach to operational support.

Responsibilities

• Greet guests and manage front desk services with accuracy and courtesy.
• Coordinate reservations, check-ins/outs, and property tours.
• Support laundry and general cleaning duties as needed.
• Document activities and follow safety and brand standards.

Skills

Guest relations

Front desk operations

Conflict resolution

Job description

Sandpiper Hospitality is seeking a Guest Services Ambassador at Hampton Inn London North in London, KY. This on-site role focuses on delivering exceptional guest experiences, managing front desk operations, and supporting revenue and cross-functional tasks.

You will greet guests, handle reservations, and coordinate services across departments, ensuring safety, accuracy, and adherence to brand standards. The position includes laundry duties and cross-training across non-management staff.