Guest Services Agent - Part-Time Front Desk (Flexible Hours)

Jiten Hotel Management Inc; Raynham (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Courtyard by Marriott Raynham in Raynham, MA is seeking a part-time Front Desk Agent. Shifts run 7am–3pm or 3pm–11pm. You will greet guests, register them, and manage check-ins and check-outs with a focus on accuracy and hospitality.

Responsibilities include answering phones promptly, handling guest inquiries, balancing daily cash procedures, and maintaining a clean front desk and back office. The role requires flexibility to cover nights, weekends, and holidays, and knowledge of hotel services

Qualifications

• High school diploma or GED required.
• Requires standing for extended periods.
• Excellent customer service focus.
• Pleasant, professional, and helpful demeanor.
• Able to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Greet and register guests, and assist with reservations.
• Answer phones promptly and efficiently, with no more than three rings.
• Handle guest check-ins and check-outs in a friendly, professional manner.
• Balance cash, checks, and other payments at shift end.
• Provide information on hotel services, amenities, and local directions.
• Maintain front desk and back-office cleanliness and organization.
• Log pertinent information for the next shift in Pass On Log.
• Process charges to guest accounts and handle payments per cash procedures.
• Coordinate with housekeeping and Sales for special requests and events.
• Be knowledgeable about the hotel's brand priority member program.

Skills

Customer service

Professional demeanor

Flexibility

Standing

Education

High school diploma or GED

Job description

Courtyard by Marriott Raynham in Raynham, MA is seeking a part-time Front Desk Agent. Shifts run 7am–3pm or 3pm–11pm. You will greet guests, register them, and manage check-ins and check-outs with a focus on accuracy and hospitality.

Responsibilities include answering phones promptly, handling guest inquiries, balancing daily cash procedures, and maintaining a clean front desk and back office. The role requires flexibility to cover nights, weekends, and holidays, and knowledge of hotel services