Guest Services Agent — Daily Pay & Check-Ins

Westgate Resorts; Las Vegas (NV); On-site; USD 22,730 - 24,108; Full time

Benefits offered by this job

Comprehensive health benefits

401K with generous company match

Paid Time Off (PTO)

Tuition Assistance

Employee Assistance Program (EAP)

Job summary

A hospitality company in Las Vegas is seeking a Guest Services Representative to ensure guests have a positive stay. Responsibilities include greeting guests during check-in, managing reservations, handling inquiries, and processing payments. Applicants should have a high school diploma and must work weekends and holidays. This role offers comprehensive health benefits, paid time off, and more to enhance employee well-being.

Qualifications

• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Responsibilities

• Greets, registers, and assigns rooms to guests.
• Issues room key and escort instructions to Bellhop.
• Answers inquiries pertaining to hotel services and registration.
• Keeps records of room availability and guests' accounts.
• Computes bill, collects payment, and makes change for guests.

Skills

Follow instructions without close supervision

Able to listen and find solutions to guests problems

Education

High school diploma or GED

Job description

A hospitality company in Las Vegas is seeking a Guest Services Representative to ensure guests have a positive stay. Responsibilities include greeting guests during check-in, managing reservations, handling inquiries, and processing payments. Applicants should have a high school diploma and must work weekends and holidays. This role offers comprehensive health benefits, paid time off, and more to enhance employee well-being.