Guest Services Agent: Create Memorable Stays

Grand Bay Hotel, San Francisco; Redwood City (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Grand Bay Hotel San Francisco is seeking a Guest Services Agent to warmly greet and register guests, ensuring a smooth check-in and efficient departure. You will promote hotel services, assist guests with requests, and maintain knowledge of local area and room options.

This role emphasizes accurate handling of payments and guest satisfaction. Based in California, the position offers a reliable hourly rate and opportunities to contribute to outstanding guest experiences while supporting hotel

Qualifications

• Greeting and registering guests.
• Answering guest inquiries and providing local information.
• Upselling hotel services to maximize occupancy.

Responsibilities

• Greet guests and complete registration.
• Assist guests with check-out, process payments and handle currencies.
• Provide knowledge of room categories, rates, and promotions.

Skills

Guest service

Communication

Problem solving

Job description

Grand Bay Hotel San Francisco is seeking a Guest Services Agent to warmly greet and register guests, ensuring a smooth check-in and efficient departure. You will promote hotel services, assist guests with requests, and maintain knowledge of local area and room options.

This role emphasizes accurate handling of payments and guest satisfaction. Based in California, the position offers a reliable hourly rate and opportunities to contribute to outstanding guest experiences while supporting hotel