Guest Services Agent — Create Memorable First Impressions

Pyramid Global Hospitality; Marlborough (MA); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Employee rates on hotel stays

Job summary

Pyramid Global Hospitality is seeking a motivated Guest Services Agent to join their team at Embassy Suites by Hilton Boston Marlborough. This role involves providing exceptional service to create memorable experiences for guests during their stay. Ideal candidates will possess strong communication skills and the ability to work in a fast-paced environment.

The position offers an hourly rate of $18 and includes various benefits such as health insurance, retirement plans, and employee discounts on hotel stays.

Qualifications

• At least one year in a customer-service role with high guest interaction.
• Valid driver's license with no major infractions for 6 months.
• Hospitality industry experience is a plus.
• Ability to work in a fast-paced setting.

Responsibilities

• Provide exceptional customer service by being engaging and taking sincere interest.
• Interact with all guests and welcome each guest to the hotel.
• Work with other attendants to ensure each guest has a personalized experience.

Skills

Customer service experience

Verbal communication skills

Problem-solving ability

Teamwork

Outgoing personality

Job description

Pyramid Global Hospitality is seeking a motivated Guest Services Agent to join their team at Embassy Suites by Hilton Boston Marlborough. This role involves providing exceptional service to create memorable experiences for guests during their stay. Ideal candidates will possess strong communication skills and the ability to work in a fast-paced environment.

The position offers an hourly rate of $18 and includes various benefits such as health insurance, retirement plans, and employee discounts on hotel stays.