Guest Services Agent

Hilton Garden Inn Seattle Downtown; Seattle (WA); On-site; USD 80,000 - 100,000; Part time

Job summary

Join a leading hotel as a Guest Services Agent, where you will create memorable experiences for guests. This entry-level role involves welcoming guests, assisting with check-in, and providing exceptional customer service. Enjoy a supportive team environment and opportunities for career growth while working in a vibrant downtown location.

Benefits

Medical, Dental, Vision Insurance

401(k) Plan

Paid Time Off

Sick Time

Paid Holidays

Hotel Discounts

Incentives

Qualifications

• Entry level position requiring excellent customer service skills.
• Motivated individuals with a passion for hospitality.

Responsibilities

• Welcome guests and assist with check-in.
• Provide exceptional customer service and local area knowledge.
• Maintain a clean and organized entrance.

Skills

Customer Service

Communication

Job description

Join to apply for the Guest Services Agent role at Hilton Garden Inn Seattle Downtown

Pay Range

This range is provided by Hilton Garden Inn Seattle Downtown. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $22.00/hr - $22.00/hr

About Us

At Pyramid Global Hospitality, people come first. We value our employees and are dedicated to creating a supportive, inclusive environment that fosters diversity, growth, development, and wellbeing. Our benefits include health insurance, retirement plans, paid time off, wellness programs, discounts, and ongoing training opportunities. Join our team and experience a workplace that values your success and happiness.

Location Description

At Hilton Garden Inn Seattle Downtown, we pride ourselves on being the best employer in the area. We seek talented individuals passionate about service. Our core values emphasize personal development, people, and success. We believe every team member plays a key role in delivering outstanding service and memorable experiences.

Benefits for Full-Time and Part-Time Associates

• Medical, Dental, Vision, Disability, & Life Insurance
• 401(k) Plan
• Paid Time Off (full-time)
• Sick Time (part-time)
• Paid Holidays
• Hotel Discounts
• Incentives

Overview

We are seeking motivated individuals for the Guest Services team as Guest Services Agents. The role involves creating a memorable first impression, assisting with luggage, providing hotel and local area knowledge, and ensuring personalized guest experiences. If you enjoy engaging with people worldwide and making meaningful connections, this is a great opportunity to grow in hospitality.

Your Role

• Help guests discover their "Wanderlust" experience
• Provide exceptional customer service
• Welcome guests and assist with check-in
• Park and retrieve guest vehicles
• Escort guests to rooms and explain amenities
• Maintain a clean and organized entrance
• Exceed guest expectations with proactive service

What We Offer

• Competitive salary and benefits
• Career growth opportunities
• Supportive team environment
• Ongoing training

Compensation Range

$22.00 per hour, based on experience and qualifications.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industry: Restaurants