Guest Services Administrative Assistant II

Isleta Resort & Casino; Albuquerque (NM); On-site; USD 32,000 - 52,000; Full time

Job summary

Isleta Resort and Casino seeks an Administrative Assistant I to provide clerical and secretarial support to the department. The role includes receptionist duties, assisting customers, creating documents, updating filing systems, and supporting payroll and meeting preparation.

The position requires a high school diploma or equivalent and at least 1 year of administrative or reception experience. Proficiency in office software is expected, with flexibility for a dynamic work environment.

Qualifications

• High school diploma or equivalent is required.
• Minimum 1 year of administrative, secretarial, or reception experience is required.
• Proficiency in relevant computer software applications is expected.

Responsibilities

• Under minimal supervision, perform essential functions of Administrative Assistant I.
• Develop office forms and procedures.
• Improve and update filing system.
• Assist customers with higher-level transactions and provide situation assessment.
• Compose letters, reports, newsletters and other documents with some supervision.
• Create spreadsheets and PowerPoint presentations.
• May perform routine bookkeeping tasks.
• Provide clerical and administrative support to the department Director and maintain open communication among departments.

Skills

Customer service

Reception

Office software

Data entry

Typing 45 WPM

Education

High school diploma or equivalent

Tools

PowerPoint

Spreadsheets

Job description

Isleta Resort and Casino seeks an Administrative Assistant I to provide clerical and secretarial support to the department. The role includes receptionist duties, assisting customers, creating documents, updating filing systems, and supporting payroll and meeting preparation.

The position requires a high school diploma or equivalent and at least 1 year of administrative or reception experience. Proficiency in office software is expected, with flexibility for a dynamic work environment.