Guest Services - $20

Smokymountains; Sevierville, Northern (TN, KY); Hybrid; USD 37,000 - 46,000; Full time

Benefits offered by this job

Vacation Pay

Medical Insurance

401(k)

Referral Bonuses

Job summary

Express Employment is seeking a Guest Services Support in Sevierville, TN. The role involves assisting guests, handling check-in procedures, and coordinating with other departments to fulfill requests.

Shifts run 9 AM–5 PM and 12 PM–8 PM, with weekend availability required. Benefits include vacation pay, medical insurance, a 401(k), and referral bonuses.

Qualifications

• Guest Services experience required (2-3 years)
• Comfortable with computer work
• Exceptional customer service experience

Responsibilities

• Manage and resolve customer concerns
• Assist guests with check-in procedures ensuring that all paperwork and payment are complete
• Arrange for guest services by coordinating with other departments as needed
• Act as telephone operator as needed
• Promote services
• Maintain accurate records
• Additional clerical duties as assigned

Skills

Guest Services

Customer Service

Computer skills

Job description

Guest Services Support- 20/hr

Express Employment is hiring for aGuest Services Supportin Sevierville, TN.

ResponsibilitiesInclude:

• Manage and resolvecustomerconcerns
• Assist guests with check-in procedures ensuring that all required paperwork and payment
• Arrange for services requested by the guest by working with other departments as appropriate.
• Act as telephone operator as needed.
• Promote services
• Maintain accurate records
• Additional clerical duties as assigned

QualificationsInclude:

• Guest Servicesexperience required (2-3 years)
• Comfortable with computer work
• Exceptional Customer Service experience

Shift:

• 9 AM - 5 PM and 12 PM - 8 PM
• Weekend availability required

Benefits included:

• Vacation Pay
• Medical Insurance
• 401(k)
• Referral Bonuses