Guest Service Supervisor

Global Partners; Georgia; On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking Guest Service Associates to deliver exceptional guest experiences. This role involves greeting guests, managing store operations, and ensuring a welcoming environment. Join a company that values its people and offers competitive salaries, health benefits, and opportunities for growth. With a commitment to community and innovation, this position is perfect for those who thrive in a dynamic environment and are eager to make a positive impact. If you are passionate about customer service and looking for a rewarding career path, this opportunity is for you.

Benefits

Health & Wellness benefits

401k plan with company match

Tuition reimbursement

Training and professional development

Qualifications

• Ability to work flexible hours, including nights and weekends.
• Reliable transportation and ability to perform physical tasks.

Responsibilities

• Greet guests and ensure an enjoyable shopping experience.
• Operate the point of sale system accurately and manage inventory.

Skills

Customer Service

Communication Skills

Organization

Reliability

Multi-tasking

Education

High School Diploma or equivalent

Tools

Point of Sale System

Basic Computer Skills

Job description

Now Hiring for Guest Service Associates – Full-time and/or Part-time

Join Our Family as a Guest Service Associate (GSA)

We are looking to add a Guest Service Associate to our team. Our GSA will be responsible for delivering exceptional guest experiences while completing store-level tasks effectively.

Global Partners has been serving communities for over 75 years across nearly 1600 locations. Our success is rooted in our people, and we are committed to creating career paths and development programs for all roles. We are transforming the guest experience through community-integrated convenience stores and innovative initiatives like PaybyCar Contactless Payment and Renewable Diesel Fuel.

We support various brands including Alltown Fresh, Ristorante Ristorante, D’Angelos, Subway, Aroma Joes, and convenience brands like XtraMart, Honey Farms, and others. Your contributions will be valued and rewarded as we continue to grow responsibly and innovatively.

The Energy You Bring

• Genuinely love taking care of guests and demonstrate pride in your work.
• Maintain a guest-first mentality, greeting and thanking guests warmly.
• Communicate clearly and effectively.
• Build strong relationships with guests.
• Be trustworthy, responsible, organized, and efficient.
• Handle multiple tasks simultaneously.

Responsibilities

1. Greet guests and ensure an enjoyable shopping experience.
2. Follow safety, security, quality, and store operation policies.
3. Operate the point of sale system accurately.
4. Perform store housekeeping and replenishment tasks.
5. Communicate guest requests and vendor concerns to management.
6. Manage inventory and merchandising projects.
7. Complete additional tasks as assigned.

What We Offer

• Competitive salaries and growth opportunities.
• Health & Wellness benefits including Medical, Dental, Vision, and Life Insurance.
• 401k plan with company match.
• Tuition reimbursement after 6 months of service.
• Training and professional development through our Talent Development Team.

Qualifications

• Availability to work flexible hours, including nights, weekends, and holidays.
• Basic computer skills.
• Reliable transportation.
• Ability to work in various temperatures and physical conditions.
• Ability to perform physical tasks including climbing ladders, reaching, bending, and lifting up to 25 lbs.
• Ability to access all store areas and perform duties efficiently.
• Accurate reading, writing, and paperwork skills.

Education

High School Diploma or equivalent required.

Equal Opportunity Statement

Global Partners LP is an equal opportunity employer. We value diversity and do not discriminate based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected class. For accommodations, contact our recruiting department at 781-891-4000.