Guest Service Specialist - Tips & Benefits

Rocky Gap Casino Resort; Flintstone (MD); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision coverage

Dental benefits

401(k) plan

Paid time off

Tips/commissions

Job summary

Rocky Gap Casino Resort is hiring for a restaurant server to deliver food and beverages with courtesy and professionalism. You will take orders, serve guests, and maintain a clean dining area while keeping current with the menu. The role requires teamwork and the ability to work across shifts in a lively casino dining environment.

Benefits include health-related options and a dynamic work environment with opportunities for tips and advancement within the F&B team.

Qualifications

• Excellent communication skills and a neat appearance.
• Ability to work well in a team and in a fast-paced environment.
• Experience delivering high level guest service in a dining setting.

Responsibilities

• Delivers prompt, courteous service of food and beverages to restaurant guests.
• Takes and fills orders and maintains a clean dining area.
• Maintains knowledge of menu items and ingredients.
• Pre-buses tables and ensures a sanitary dining environment.
• Assists other restaurant staff with opening/closing duties as needed.

Skills

Customer service

Guest service

Teamwork

Communication

Problem solving

Education

High School Diploma or equivalent

Job description

Rocky Gap Casino Resort is hiring for a restaurant server to deliver food and beverages with courtesy and professionalism. You will take orders, serve guests, and maintain a clean dining area while keeping current with the menu. The role requires teamwork and the ability to work across shifts in a lively casino dining environment.

Benefits include health-related options and a dynamic work environment with opportunities for tips and advancement within the F&B team.