Guest Service Server – World-Class Dining Experience

Big Cedar Lodge

Ridgedale (MO)

On-site

USD 23,000 - 36,000

Full time

14 days+

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Benefits offered by this job

Medical
Dental
Vision
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!

Job summary

Big Cedar Lodge is seeking a Server to deliver courteous, efficient service at an assigned station and help create a memorable dining experience for guests. You will learn menus, work as part of a team, and use the POS system to place orders and process payments.

You will greet guests, take orders, deliver meals, and assist with setup, side duties, and daily cleaning. This role requires adaptability, reliability, and a guest‑focused attitude.

Qualifications

  • High school diploma/GED preferred.
  • Experience in and passion for consumer service.
  • Willingness to learn new skills and be a team player.
  • Attitude of flexibility and mindfulness about the team approach.
  • Learn all menus and communicate all food and beverage offerings.
  • Clean and clear service areas.
  • Follow SOPs and memorize menu items.

Responsibilities

  • Greet guests promptly and courteously in the assigned workstation.
  • Take and record food and beverage orders and enter them into the computer system.
  • Monitor order status and safely transport meals from kitchen to guests.
  • Use suggestive selling techniques to enhance guest satisfaction.
  • Handle guest payments and maintain accurate check accountability.
  • Perform daily cleaning, setup/breakdown, and station duties.
  • Support bussers, bartenders, and runners as needed.
  • All other duties as assigned.

Skills

customer service
team player
menu knowledge
flexibility
attention to detail

Education

High school diploma/GED

Tools

POS system
computer system

Job description

Big Cedar Lodge is seeking a Server to deliver courteous, efficient service at an assigned station and help create a memorable dining experience for guests. You will learn menus, work as part of a team, and use the POS system to place orders and process payments.

You will greet guests, take orders, deliver meals, and assist with setup, side duties, and daily cleaning. This role requires adaptability, reliability, and a guest‑focused attitude.

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