Guest Service Retail Sales Associate

New Balance; Leesburg (VA); On-site; USD 20,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental and vision

401K

Lifestyle reimbursement

Vacation time

Holidays

Parental leave

Associate discount

Job summary

New Balance in Leesburg, VA is seeking Retail Sale Associates to ensure store operations run smoothly and deliver exemplary customer service. With expert product knowledge, you will guide customers through the shopping journey and positively represent the NB brand.

You will measure and fit customers, inform them about promotions, keep the floor neat, and handle transactions with accuracy. The role may require lifting up to 50 lbs, weekend/holiday availability, and a flexible schedule; on-site

Qualifications

• Must be 18 years of age or older.
• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift up to 50 lbs and stand for extended periods

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Greet and make customer contact; Understand the customer’s needs; Educate the customer on product features and benefits; Solve any customer problems/answer any questions; Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best – neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Skills

Customer service

Team player

Verbal communication

Cash handling

Basic math

Flex schedule

Tools

Cash register system

Job description

New Balance in Leesburg, VA is seeking Retail Sale Associates to ensure store operations run smoothly and deliver exemplary customer service. With expert product knowledge, you will guide customers through the shopping journey and positively represent the NB brand.

You will measure and fit customers, inform them about promotions, keep the floor neat, and handle transactions with accuracy. The role may require lifting up to 50 lbs, weekend/holiday availability, and a flexible schedule; on-site