Guest Service Representative - Front Desk Agent

Bighorn Law; Davenport (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Bighorn Law is seeking a positive and professional hotel front desk agent to deliver an exceptional guest experience. You will welcome guests, manage guest information, issue keys, assign rooms, and answer general inquiries to ensure each stay is outstanding.

The role requires excellent communication, a strong work ethic, and a commitment to guest satisfaction, with a friendly, proactive approach to guest needs.

Qualifications

• Excellent communication and guest-service skills.
• Strong work ethic and reliability.
• Commitment to guest satisfaction.

Responsibilities

• Welcome guests at check-in and check-out.
• Manage guest information and preferences.
• Distribute keys and room assignments.
• Answer general inquiries and assist with requests.

Skills

Guest service

Communication

Professionalism

Customer focus

Job description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.

The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.