Guest Service Representative - Flexi

Sentara Health; Suffolk (VA); In loco; USD 27.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision plans

Paid Time Off

Tuition Assistance

401k/403B with Employer Match

Life Insurance

Descrizione del lavoro

Sentara Obici Hospital in Suffolk, VA is seeking a Guest Service Representative to greet patients, families, and visitors and to liaise with the medical team to ensure a smooth, welcoming experience.

The role includes flexi, rotating shifts at Sentara Obici and BelleHarbour locations. It requires a HS Diploma or equivalent; one year of customer service or healthcare experience is preferred. Base pay ranges hourly with comprehensive benefits.

Competenze

• HS Diploma or Equivalent - Required.
• One year previous customer service or healthcare experience - Preferred.

Mansioni

• Guest Relations Representative acts as liaison between patients, families, visitors and hospital/medical team members.
• Provide a welcoming environment and address concerns to ensure a smooth, comfortable experience for patients.

Conoscenze

Customer service

Healthcare experience

Formazione

HS Diploma or Equivalent

Descrizione del lavoro

City/State

Suffolk, VA

Work Shift

Rotating

Sentara Obici Hospital is hiring a Guest Service Representative

Flexi schedule - rotating shifts as needed at Sentara Obici and BelleHarbour locations.

The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.

Education

• HS Diploma or Equivalent - Required

Certification/Licensure

• No specific certification or licensure requirements

Experience

• One year previous customer service or healthcare experience - Preferred

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.38 - $28.69 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans


• Adoption, Fertility and Surrogacy Reimbursement up to $10,000


• Paid Time Off and Sick Leave


• Paid Parental & Family Caregiver Leave


• Emergency Backup Care


• Long-Term, Short-Term Disability, and Critical Illness plans


• Life Insurance


• 401k/403B with Employer Match


• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education


• Student Debt Pay Down – $10,000


• Pet Insurance


• Legal Resources Plan


• Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Obici Hospital , a 175-bed state-of-the- art facility, is located on Godwin Boulevard in Suffolk, VA. Our full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine, heart and vascular, advanced imaging, gynecological and comprehensive breast services, behavioral health, maternity, weight loss surgery, and a heartburn treatment center.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.