GUEST SERVICE REPRESENTATIVE

Dimension Hospitality, LLC; Ruston (LA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Supportive team environment

Opportunities to grow in front desk &"

Impactful daily interactions

Job summary

The Courtyard Ruston, operated by Dimension Hospitality, LLC, is seeking a Guest Service Representative in Ruston, LA. This part-time position supports front desk operations and delivers an exceptional guest experience through check-ins, check-outs, reservations, and daily service needs.

You will greet guests, assist with room assignments, process payments, and coordinate with housekeeping and other departments.

Qualifications

• Excellent customer service and communication skills.
• Friendly, professional demeanor.
• Comfortable using hotel systems and computers.
• Flexible shifts, including holidays and weekends.
• Prior hotel or customer service experience is helpful but not required.

Responsibilities

• Greet guests and provide friendly, helpful service.
• Assist with check-ins, check-outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.
• Operate the front desk system and process payments.
• Communicate with housekeeping and other departments.
• Maintain the front desk area in a clean and organized manner.
• Handle guest requests and escalate concerns when needed.
• Provide local information and general hotel assistance.

Skills

Customer service

Communication

Multitasking

Professional presence

Hospitality experience

Job description

Job DetailsJob Location: Courtyard Ruston - Ruston, LA 71270

Position Type: Part Time

Salary Range: $13.00 - $14.00 Hourly

Job Shift: Any

The Role

As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

• Greet guests and provide friendly, helpful service
• Assist with check ins, check outs, room assignments, and reservations
• Answer guest questions and resolve issues promptly
• Operate the front desk system and process payments
• Communicate with housekeeping and other departments
• Maintain the front desk area in a clean and organized manner
• Handle guest requests and escalat concerns when needed
• Provide local information and general hotel assistance

Why You Will Love It Here

• Supportive team environment
• Opportunities to grow in front desk and hotel operations
• A role where you meet new people and make a daily impact

Qualifications

What Makes You You

• Strong customer service and communication skills
• Friendly, positive, and professional presence
• Comfortable using computers and hotel systems
• Dependable, organized, and able to multitask
• Prior hotel or customer service experience is helpful but not required
• Flexible to work any shifts including holidays and weekends

EOE