GUEST SERVICE REPRESENTATIVE

DIMENSION MASTER; Baton Rouge (LA); On-site; USD 15,343 - 21,852; Full time

Benefits offered by this job

Supportive team environment

Opportunities to grow in front desk and hotel operations

Daily impact on guest experiences

Job summary

DIMENSION MASTER in Baton Rouge, LA is seeking a Guest Service Representative to assist guests with check-ins, check-outs, and service needs. This role involves providing a friendly and professional first impression to guests, helping ensure smooth front desk operations, and creating a memorable experience.

The ideal candidate has strong customer service skills, is organized, dependable, and is flexible with shift timings, including holidays and weekends. Join a supportive team that values your contributions!

Qualifications

• Prior hotel or customer service experience is helpful but not required.

Responsibilities

• Greet guests and provide friendly, helpful service.
• Assist with check ins, check outs, and reservations.
• Answer guest questions and resolve issues promptly.
• Maintain the front desk area in a clean and organized manner.

Skills

Strong customer service and communication skills

Friendly, positive, and professional presence

Ability to use computers and hotel systems

Dependable, organized, and able to multitask

Flexible to work any shifts including holidays and weekends

Job description

Job Details

Job Location: Baton Rouge, LA 70808

Position Type: Full Time

Salary Range: $13.50 - $13.50 Hourly

Job Shift: Any

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role

As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

• Greet guests and provide friendly, helpful service
• Assist with check ins, check outs, room assignments, and reservations
• Answer guest questions and resolve issues promptly
• Operate the front desk system and process payments
• Communicate with housekeeping and other departments
• Maintain the front desk area in a clean and organized manner
• Handle guest requests and elevate concerns when needed
• Provide local information and general hotel assistance

Why You Will Love It Here

• Supportive team environment
• Opportunities to grow in front desk and hotel operations
• A role where you meet new people and make a daily impact

Ready to Join the Team

If you are ready to assist guests and help create memorable stays, we would love to meet you.

Apply now.

Qualifications

What Makes You You

• Strong customer service and communication skills
• Friendly, positive, and professional presence
• Comfortable using computers and hotel systems
• Dependable, organized, and able to multitask
• Prior hotel or customer service experience is helpful but not required
• Flexible to work any shifts including holidays and weekends

EOE