Guest Service Representative

Nothing Bundt Cakes; Lancaster (Lancaster County); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Nothing Bundt Cakes in Lancaster, PA is hiring for frontline retail and front‑of‑house roles. You will greet guests, help them pick baked goods, and handle straightforward transactions on a touchscreen POS system.

We value reliability, warmth, team spirit, willingness to learn a simple digital register, and the ability to stand 5–6 hours and lift light trays. Enjoy flexible morning or mid‑day shifts, a friendly bakery environment, and employee discounts.

Qualifications

• Reliability and warmth when engaging with community members.
• Team spirit and positive attitude toward coworkers and guests.
• Willingness to learn our digital register and use a touchscreen POS.
• Physical ability to stand for 5–6 hours and lift light trays (up to 10–15 lbs).

Responsibilities

• Greet guests, answer questions about daily baked goods, and assist with retail selections.
• Handle transactions using the touchscreen POS system.
• Keep shelves and counters clean, organized, and inviting.

Skills

Reliability and warmth

Team spirit

Basic comfort with tech

Physical stamina

Tools

Touchscreen POS system

Job description

Benefits:

• Free uniforms
• Employee discounts
• Flexible schedule
• Free food & snacks

About Us:

At Nothing Bundt Cakes, we take pride in baking fresh goods daily and serving as a warm, welcoming gathering place for our local neighborhood. We believe that great customer service comes from a place of life experience, patience, and a genuine love for people. We are looking for dependable, friendly individuals to join our retail and front-of-house team.

What We Offer (Why You’ll Love Working Here):

• Predictable & Stable Scheduling: No late nights. We offer consistent morning or mid-day shifts that fit cleanly around your personal routine or family time.
• A Welcoming, Low-Stress Culture: Work in a clean, positive environment filled with the smell of fresh pastry and friendly neighborhood regulars.
• pace.
• Sweet Perks: Enjoy a generous employee discount on all baked goods and retail items. Snacks and drinks provided in the back of bakery.

What You Will Do:

• Greeting our guests with a warm smile, answer questions about our daily baked goods, and assist them with retail selections.
• Handle straightforward transactions using our easy-to-learn touch-screen point-of-sale system.
• Keep our retail shelves and front counters clean, organized, and inviting.

What We Are Looking For:

• Reliability and Warmth: A history of being dependable and a natural comfort when chatting with community members.
• Team Spirit: A supportive, positive attitude toward coworkers and guests alike.
• Basic Comfort with Tech: Willingness to learn our digital register (we make it simple to learn!).
• Physical Comfort: Ability to stand for shifts of 5-6 hours and lift light trays (up to 10-15lbs).