Guest Service Representative

Nothing Bundt Cakes; Collierville (TN); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Health insurance

Flexible scheduling

Entry-level role

Locally owned

Job summary

Nothing Bundt Cakes is seeking a Guest Service Representative to create a warm, welcoming environment for guests and to help with cake orders. You will engage customers, answer questions, and support the team in delivering high-quality cakes.

This entry-level role offers flexible scheduling and guaranteed hours, with growth opportunities in a locally owned brand known for guest service and celebratory cakes.

Responsibilities

• Greets walk-in and phone guests warmly and helps with inquiries
• Processes guest orders accurately and efficiently
• Assists Crafter with cake decorations and packaging supplies
• Maintains reliable attendance and punctuality

Job description

Location: Full-time and Part-time positions available.

Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.

Accountabilities/Duties:

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm
• Processes guest orders efficiently and accurately
• Assists the Crafter in preparing cake decorations and packaging supplies as needed.
• Maintains a consistent work attendance and punctuality record.

We are a team that prides ourselves in offering:

• A warm and welcoming environment.
• The ability to make genuine, positive connections with coworkers.
• Flexible scheduling with guaranteed hours.
• Commitment to your personal success and development.
• Experience in a top national brand that prides itself in guest service and quality cakes.

Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!

Benefits:

• Full-time team members have the option for health insurance coverage, paid in part by the company.
• Flexible Scheduling
• Great entry-level role to build your experience and grow!
• Locally owned company so you'll feel more like family than a number
• Risiliant business that didn't have to close during COVID
• Work/life balance
• Not under-staffed so you won't be over-worked.
• $11 - $14 per hour based on availability and experience